1. If you want to fit in at work and avoid drama, say nice things about people when they can’t hear you.

2. When someone shares an idea, saying "You're right!" is nicer than saying "I know," and it makes them feel good.

3. To get your kids to listen, speak softly. They often ignore yelling, but a whisper makes them pay attention.

4. If someone is upset, help them calm down by asking them about numbers or personal things.

5. When a shy person is talking, nodding your head can help them feel encouraged to keep speaking.

6. If you’re not following me, we might not connect again. Stay alert and I hope to see you soon!